Frequently Asked Questions
Everything you need to know about your order and our premium collections.
What is the typical shipping time for international orders?
We offer worldwide shipping. Orders typically process within 2-3 business days, with delivery taking 7-14 business days depending on your location and selected shipping method.
How do I ensure I select the correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications to ensure a perfect fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and in their original packaging with tags attached.
What materials are used in your garments?
The Haramayn Guide prides itself on quality. We use premium fabrics ranging from breathable linens and organic cottons to high-grade synthetic blends designed for durability and comfort.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's tracking portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.